Our Commitment
Runplane is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.
Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Measures We Take
Runplane takes the following measures to ensure accessibility:
- Include accessibility as part of our development process
- Provide accessibility training for our staff
- Assign clear accessibility responsibilities
- Include people with disabilities in our design personas
- Conduct regular accessibility audits
Accessibility Features
Our Service includes the following accessibility features:
- Keyboard Navigation: All functionality is accessible via keyboard
- Screen Reader Support: Proper ARIA labels and semantic HTML
- Color Contrast: Sufficient contrast ratios for text and interactive elements
- Focus Indicators: Visible focus states for all interactive elements
- Text Resizing: Interface adapts to browser text size settings
- Dark Mode: Reduces eye strain with a high-contrast dark theme option
- Skip Links: Skip to main content links for keyboard users
- Alt Text: Descriptive alternative text for images
Known Limitations
Despite our efforts, some limitations may exist:
- Some complex data visualizations may have limited screen reader descriptions
- Third-party content (e.g., embedded payment forms) may have varying accessibility levels
- PDF exports may not be fully accessible
We are actively working to address these limitations.
Feedback
We welcome your feedback on the accessibility of Runplane. Please let us know if you encounter any accessibility barriers:
- Email: support@runplane.ai
- Response Time: We aim to respond within 3 business days
Compatibility
Runplane is designed to be compatible with the following:
- Modern browsers (Chrome, Firefox, Safari, Edge)
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Browser zoom up to 400%
- Operating system high contrast modes
Assessment Approach
We assess the accessibility of Runplane through:
- Self-evaluation using automated testing tools
- Manual testing with assistive technologies
- User feedback and bug reports
- Periodic third-party accessibility audits
Enforcement
If you are not satisfied with our response to your accessibility concern, you may escalate the issue to the relevant regulatory authority in your jurisdiction.
Contact Us
For accessibility-related questions or concerns:
Email: support@runplane.ai
Phone: Available upon request
Address: Runplane Inc., San Francisco, CA 94105